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Compliance · Sub-processors · May 2026 · updated 2026-05-22

Sub-processors.

helpcode publishes a live sub-processor list. Customers are notified 30 days in advance of any addition. Removals are immediate.

Hosted in the EU (Frankfurt) No training on customer data Public DPA

Frequently asked questions

Where is the live list?
On this page, refreshed weekly; an RSS feed of changes is available on request.
Can we object to a sub-processor?
Yes — per DPA art. 7, you can object in writing within the 30-day notice window.
What if we need to disallow a specific provider?
Per-workspace deny-list available on enterprise plans.

Last reviewed 2026-05-22 · Email legal

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