Applied AI Lab

Freiburg · Black Forest · Germany

AI built in the lab.
Proven in the field.

We build AI products inside a working Mittelstand company, run them there every day, and only then ship them to yours.

Not sure which one fits? Talk to the lab 

helpcode.ai Lab · Freiburg im Breisgau, Black Forest

Why a lab inside a company

Most AI labs build first and find customers later. Ours was founded by a Mittelstand company. Every product runs in our own businesses first, and only what holds up there reaches you.

We know the problems because we see them in the field.

When we build and run software, we try it in the companies of our group: a whole range of businesses, of every kind. And then, of course, with our customers.

Inside the helpcode.ai Lab

Two products. Built here, used here first.

Frontier productAnythingMCP

The MCP gateway that becomes your company brain.

Connects your ERP, shop and databases to Claude, Copilot, ChatGPT, n8n and any AI tool: for answers in chat and for automating your processes.

Company brain

One core, three parts.

Connectors into your systems, memory and skills that grow with your people, and a knowledge graph of your data. For chat and for automations like n8n, all in your own database.

Connectors

Every system, one gateway.

529 connectors and 2,400+ tools: SAP, databases behind your VPN, your own APIs and the legacy systems most companies still run, down to SOAP services from 2009. Each one becomes MCP tools, with no server to write.

Memory & skills

Your company's memory stays yours.

Every assistant learns from the people who use it, and work that repeats turns into a skill on its own, approved by a person. This memory is your company's real asset: it stays in your database, not with the AI vendor.

Knowledge graph

Your knowledge, connected.

Customers, orders, articles, suppliers and documents, linked across your ERP, CRM, shop and files. An assistant follows a question from one system to the next instead of guessing.

Enterprise

Copilot today, Claude tomorrow.

Every assistant and every workflow connects to the same layer through your single sign-on. GDPR-compliant: you set the rules for who sees which data. SCIM, roles from your directory, an audit log and an SLA. In Frankfurt or on your own servers.

  • GDPR-compliant
  • Open source · AGPL-3.0
  • SSO · SCIM · SLA in Enterprise
  • Frankfurt or on-prem

Our platform · from the lab

helpcode.ai Platform

Your company's knowledge, answering. One knowledge base and three AI channels: chat, guided troubleshooting and a phone hotline.

Our platformhelpcode.ai Platform

Your company's knowledge, answering.

Four layers

One knowledge base, three channels.

At the bottom, everything your company knows. On top, the channels that put it to work: chat, guided troubleshooting and an AI phone hotline. Every answer shows its source. Hosted in the EU.

1 · Knowledge Base

Everything your company knows, in one place.

Manuals, PDFs, product sheets and websites go in. The platform keeps them current and turns them into answers that cite their source. What it can't answer gets recorded, so you know what to write next.

2 · AI Chat

Answers on your website and your channels.

A chat assistant for your customers and your team, on your website and your other chat channels. Every reply comes from your knowledge base, with the source attached.

3 · AI Troubleshooting

Guided fixes for your devices.

The assistant asks what it needs, checks each answer and leads the user step by step to the fix for the device in front of them, from your manuals and service know-how.

4 · AI Hotline

An AI agent that answers your phone.

Callers just speak. The agent understands the question, answers from the same knowledge base and passes the call to your team when a person is needed.

Live data from your ERP comes in through AnythingMCP.

Not sure where to start?Tell us what you want to fix, and we will find the right place to start.
Contact us

From the lab

We experiment inside real companies.

Our lab doesn't run in a sandbox. We work inside more than five companies, every day, so we see where the real needs are. We test our ideas there, in the field. What holds up, we hand to you.

We're not an agency. We speak your language.

Research in the open. We run a lot of experiments and research, and we publish the results on GitHub, often.

  • Knowledge graph for agentsHow customers, orders and products relate across systemsin AnythingMCP
  • Skills that learn from useBusiness rules learned from real requests, approved by a personin AnythingMCP
  • Answers with evidenceEvery answer points to its source, every gap gets recordedin Platform

How the lab works

Build. Run it on ourselves. Then ship.

01In the lab

Build

Agents, MCP tools and retrieval, built at the desk next to the people who will use them.

Freiburg, Black Forest
02In the field

Run

Everything goes live in the companies of our group first, businesses of every kind. Daily use, real stakes.

In production before release
03To you

Ship

What holds up in the field becomes a product for everyone, in our EU cloud or on your own servers.

At customers worldwide
1,000+

companies worldwide work with our products.

Hosted in the EUFrankfurt, Germany
GDPR by designSigned DPA on request
Your infrastructureCloud, private cloud or on-premises
Enterprise identitySSO and SCIM

Bring the lab into your company.

Not sure where to start?Tell us what you want to fix, and we will find the right place to start.
Contact us