01
Multi-agent orchestrator
Inspired by how Claude Code works: a planner agent invokes specialised agents (search, data, tool, web) in parallel and synthesises the answer.
AI support for tractors, combines, sprayers
Keep the harvest moving — hours, not days
Downtime in harvest week costs you the season. helpcode.ai gives the operator the right error-code lookup, the right hydraulic check and the right escalation, in the cab, hands-free.
3+ hours/day
Harvest downtime avoided
40%
Dealer-trip prevention
all majors
Brands supported
The problem
- Harvest-week breakdowns are catastrophic
- Dealer support lines saturated in season
- Wrong part requested means another lost day
What changes with helpcode.ai
- Operator clears the fault from the cab
- Dealer ships exactly the right part overnight
- Operator training accumulates over the season
What you get
Voice-first inside a noisy cab
Brand-aware (John Deere, Claas, Fendt, New Holland, …)
Hydraulic, electrical and PTO diagnostics
Routes to dealer with the right part request
Capabilities
Built on a modern AI stack
Every detail engineered for accuracy, speed and trust — with full control over your data.
02
Semantic reranker + citations
Hybrid retrieval with a reranker model. Every claim links back to the source document and the exact page.
03
Decision-tree generator
Troubleshooting trees are generated automatically from your knowledge base, then refined with real interactions.
04
Live handoff and tickets
Sessions can hand off to a human operator at any time, and auto-escalate to tickets when the AI is uncertain.
05
Continuous retraining
Feedback loop with star ratings, outcome labels and gap detection. Knowledge improves week after week.
06
Data connectors
Sync content from SharePoint, Google Drive, Confluence and Notion. Schedule, scope and credentials per source.
07
Webhooks and REST API
Every platform action is exposed via a versioned REST API and signed webhooks (X-Helpcode-Signature, replay-safe).
08
Embeddable widget + QR
Drop a script tag on any site or print a QR code on the device — a single line, full white-label support.
09
GDPR-ready
EU hosting, per-organisation data isolation, encryption at rest, data export and erasure flows out of the box.
Related use cases
Power tools
Battery diagnostics, calibration walkthroughs, warranty + RMA flow integration.
Printers & copiers
90% of printer problems are trivial — paper jam, toner, network. Guided self-service avoids the IT ticket.
Commercial kitchen
Combi ovens, fryers, dishwashers. Voice-first for noisy kitchens, HACCP-aware.
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