01
Multi-agent orchestrator
Inspired by how Claude Code works: a planner agent invokes specialised agents (search, data, tool, web) in parallel and synthesises the answer.
AI support for industrial sensors
Calibrate, troubleshoot and document any industrial sensor
Pressure, level, temperature, flow, gas — sensors fail subtly: drift, wiring, EMI, configuration. helpcode.ai walks the technician through diagnosis, calibration and documentation for the brand and model in front of them.
95%
First-visit calibration success
40+
Sensor types supported
< 1 min
Cert generation time
The problem
- Sensor drift caught too late by quality control
- Wiring faults misdiagnosed as sensor failure
- Calibration paperwork delays QC sign-off
What changes with helpcode.ai
- Drift trends surfaced predictively
- Wiring faults isolated by guided continuity tests
- Calibration certificate signed and logged in seconds
What you get
Calibration walkthroughs by sensor type and brand
Wiring and EMI diagnostics with diagrams
Configuration assistance for HART, IO-Link, 4-20mA
Calibration certificates auto-generated
Capabilities
Built on a modern AI stack
Every detail engineered for accuracy, speed and trust — with full control over your data.
02
Semantic reranker + citations
Hybrid retrieval with a reranker model. Every claim links back to the source document and the exact page.
03
Decision-tree generator
Troubleshooting trees are generated automatically from your knowledge base, then refined with real interactions.
04
Live handoff and tickets
Sessions can hand off to a human operator at any time, and auto-escalate to tickets when the AI is uncertain.
05
Continuous retraining
Feedback loop with star ratings, outcome labels and gap detection. Knowledge improves week after week.
06
Data connectors
Sync content from SharePoint, Google Drive, Confluence and Notion. Schedule, scope and credentials per source.
07
Webhooks and REST API
Every platform action is exposed via a versioned REST API and signed webhooks (X-Helpcode-Signature, replay-safe).
08
Embeddable widget + QR
Drop a script tag on any site or print a QR code on the device — a single line, full white-label support.
09
GDPR-ready
EU hosting, per-organisation data isolation, encryption at rest, data export and erasure flows out of the box.
Related use cases
Power tools
Battery diagnostics, calibration walkthroughs, warranty + RMA flow integration.
Printers & copiers
90% of printer problems are trivial — paper jam, toner, network. Guided self-service avoids the IT ticket.
Commercial kitchen
Combi ovens, fryers, dishwashers. Voice-first for noisy kitchens, HACCP-aware.
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