Industry · AI support for printers

Resolve printer issues without an IT helpdesk ticket

Paper jams, low toner, poor print quality, network errors — 90% of printer problems are trivial. Employees fix them in seconds with guided self-service.

Hosted in the EU GDPR

Three problems specific to this sector

01

Trivial printer issues block work and queue at IT

Trivial printer issues block work and queue at IT

02

Service technicians dispatched for paper jams

Service technicians dispatched for paper jams

03

No standard answer between brands and models

No standard answer between brands and models

Typical results — first 90 days

70%
IT tickets avoided
88%
First-touch resolution
< 2 min
Avg. time to fix

Typical workflow

01 Upload. Manuals, schedules, brand documentation — indexed in minutes with chunking tuned for the vertical.

02 Tuning. Your reviewer validates the most-asked questions and the team tunes hybrid retrieval on the first-run false positives.

03 Deploy. Web widget, mobile or voice — whichever channel your customers already use. SSO to your CRM, CSV log export.

04 Iterate. Dashboard surfaces unanswered questions. Add a manual → indexed in 4-8 minutes → live.

Frequently asked questions

How quickly can we go live for printers & copiers?
It depends. You can be live in minutes — upload a few PDFs and you already get meaningful value. Timelines extend only when you want to connect more of your infrastructure (CRM, ticketing, knowledge base, voice channel, SSO).
How is data isolated between customers?
Per-tenant database + per-tenant retrieval scope. No training on customer data. DPA + sub-processor list public.
Languages supported?
Eight by default — English, German, Italian, French, Spanish, Dutch, Polish, Portuguese. More on request.
Can we integrate with our CRM / ticketing system?
Yes — bi-directional webhook to Salesforce, HubSpot, Zendesk, Freshdesk, Jira Service Management, Intercom, or any HTTP endpoint.