Industry · AI support for BMS / GLT

Building management systems, decoded for the floor team

BACnet, KNX, Modbus, proprietary GLT — the building automation stack is a lot to keep in your head. helpcode.ai gives the on-site team the right point reference, the right sequence diagram and the right escalation path.

Hosted in the EU GDPR

Three problems specific to this sector

01

Cross-system fault localisation

Heating, ventilation, lighting, security — faults rarely live where they manifest. AI walks the on-site team through structured isolation.

02

Point-name conventions per OEM

BACnet, KNX, Modbus — every manufacturer has its own conventions. AI translates between them in real time.

03

Senior engineers paged for routine alarms

AI clears the 70% of alarms that need a checklist, not a brain.

Typical results — first 90 days

−43%
Mean time to fault isolation
3
Protocols supported (BACnet, KNX, Modbus)
40+
Manufacturer schemas
−58%
Senior-engineer pages

Typical workflow

01 Upload. BMS schemas, sequence-of-operation docs, alarm dictionaries.

02 Tuning. Commissioning engineer validates 50 typical building configurations.

03 Deploy. Tablet widget for floor staff; voice handoff for hands-busy moments.

04 Iterate. Alarm logs feed the AI weekly; coverage compounds.

Frequently asked questions

Can it read live point values?
Optional — via MCP server bridging your BMS REST/Modbus API the AI can pull live values when reasoning, not just static docs.
How do you handle proprietary GLT vocabularies?
We index your point conventions during onboarding so the AI uses your language, not the OEM default.
Per-building isolation?
Yes — each property is its own workspace; cross-building knowledge stays opt-in.
On-prem deployment?
Yes for enterprise customers — air-gapped, EU-hosted, or on your VPC.